| Support services |
 |
 |
 |
|
Supporting you every step of the way
OpenIP provide the full range of support essential to the smooth running of your network, including friendly, courteous 8x5 telephone support, and responsive email support. We have engineers that we can put at your disposal on a fixed rate per job or time basis for use if you are carrying out some work and need help, if you are going on holiday and need cover, or if you want insurance against your IT resource holding you to ransom. We can provide a fully flexible set of support options to suit whatever need you have. All of our support options are tailored to the needs of your business, in order to ensure customer satisfaction Taking care of the futureDo you know what your network needs will be in a years time? At OpenIP, we can't predict the future, but at least we can give you a good idea about trends in your network usage. Using state of the art data collection and statistical analysis tools, we can spot emerging trends in data collected from your network, and give you feedback and advice on the implications for resource planning. We would be more than happy to come and discuss any requirements you mat have just give us a call. |
